Monitor expenditure and allocate departmental/cost centre charges correctly
When it comes to your telecoms, our Eclipse CMS software will enable you to report on departmental costs. You will be able to attribute costs based on your business structure. ICT costs can be internally recharged by the business.
You can provide a summary or detailed spend report with further breakdown to groups within a cost centre or department.
Charge costs back to customers
Associate telecoms spend with particular customers, projects or 3rd parties such as contractors, based on agent ID, extension or account code. Eclipse CMS will enable you to charge for your time and produce a customer report of your activity.
Gain visibility of your mobile spend
Our Eclipse CMS (Call Management System) can import your electronic mobile phone bills, allowing you to analyse mobile phone users within your organisation and build a full fixed and mobile cost, usage and performance picture.
Do you know if your organisation is on the best phone tariffs for the calls you make? Eclipse CMS can help you find out for sure by running comparisons with calls and finding the tariffs that are a perfect match for your business.
Hospitality & In Room Guest Billing
We have a dedicated team of experts delivering a managed in-room guest billing solution specifically for hospitality and managed-office customers. This cloud-based service offers:
- Call rating and uplift call costs
- Itemised customer bill
- Mediatation data between different systems (PBX and front of house system)
- Management information on usage
- Dedicated support