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Commercial Groups/

Web Portal and Helpdesk

[Image of Web Portal and Helpdesk - 24/7/365 estate wide access to your data from any location with Internet Access.]

Web Portal and Helpdesk

24 hours a day, 7 days a week, 365 days a year organisation wide access to your data from any location with Internet access.

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Another powerful aspect of our service is that many features are driven through an interactive and secure web portal.

The portal provides you with:

  • a powerful search engine capable of finding individual call records across your whole organisation
  • on demand report generation
  • round the clock availability
  • access and use from any internet access point worldwide
  • intuitive to use, plus online help (very little training required)

To ensure that you get the best out of this powerful tool set, our solution is supported by our Managed Service Helpdesk. Any moves, changes and updates to your system are handled through the web portal and dedicated Managed Service Team.

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