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CYM For Hotels/

Central Visibility and Guest Tariff Update

[Image of Central Visibility and Guest Tariff Update - Unify hotel call data estate wide to any PC with internet access plus centralise tariff update and control, without capital expenditure.]

Central Visibility and Guest Tariff Update

Utilising our unique 2700 tariff unit, which is included in the DTC service, we can unify your data estate wide and centralise your tariff update and control, at no extra cost.

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By utilising the unique 2700 tariffing unit we are able to centralise all the guest and hotel staff telephony usage across your whole estate, without changing any existing legacy systems or requiring any capital outlay. We will present the data in a web portal according to your own organisation's hierarchy from Group/Division or Brand/Site, which is viewable to those with permission from any Internet access point worldwide.

Although visibility and control rests centrally, guest charge calculations and posting remain at the hotel site. This ensures a robust solution, offering true piece of mind that guests will be billed even if central communications are lost.

If desired, the 2700 can in most situations also take on tariffing, allowing central tariff management and control at no extra cost. Where this is utilised, you can effectively change every guest tariff instantly, at no cost and eliminate the lengthy implementation usually associated with stand alone call loggers.

To ensure that we give you total peace of mind, DTC has a policy of upgrading any technology it provides at no extra cost, for the lifetime of the service.

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