Alarm Management

We enable organizations of any size to efficiently monitor and administer a vast range of multi vendor IP or legacy equipment.

We can help you to find the right solution to your network monitoring problems. We can capture alarm data from IP and legacy devices on your local and remote networks. We can support a number of different communications protocols and interfaces from multiple vendors to provide you with an in-depth operational view of equipment status. Before alarms are sent to the Network Operations Centre, you can choose to apply intelligent alarm filtering and processing at a local level. By doing this you can reduce the number of false or fleeting alarms and, automatically start fault finding tasks. Filtering alarms reduces the workload at a management centre and decreases the network overhead.

Using our range of Eclipse Alarm Management software, you can achieve the benefits of an efficient monitoring operation at a cost effective price. Users will be able to see an operational overview of system performance, 24 hours a day. The solution is easy to integrate into your existing IT environment and will allow you to start centralising the management of your network without the need for specialist staff.

We aim to tailor our alarm management solutions to meet your price and performance criteria. The final solution can be used to dramatically reduce break/fix costs and system downtime in your organisation as well as improving service and customer satisfaction